As businesses try to do more with less and respond to economic pressures, they are naturally interested in reducing costs by improving processes throughout their organizations. A number of ...

When reviewing job growth and salary information, it’s important to remember that actual numbers can vary due to many different factors—like years of experience in the role, industry of employment, ...

HHS reported that healthcare stakeholders are making progress on national quality improvement goals. The 2013 Annual Progress Report to Congress on the National Strategy for Quality Improvement in ...

Almost two decades ago, the landmark report “To Err is Human” compelled healthcare to address the large numbers of hospitalized patients experiencing preventable harm. Concurrently, it became clear ...

“At the heart of improvement is small testing for change,” says Julie Kliger, MPA, BSN, RN, founder and principal of The Altos Group. Ms. Kliger has learned the value of conducting small tests of ...

Humankind has been focused on quality and quality improvement for centuries, and much progress has been made in virtually every arena of society. With some exceptions, quality of life is better than ...

“At the heart of improvement is small testing for change,” says Julie Kliger, MPA, BSN, RN, founder and principal of The Altos Group. Ms. Kliger has learned the value of conducting small tests of ...

Anything that you do well is worth doing better over time. The term "continuous improvement" describes a process practiced by quality engineers but it speaks to something that every conscientious ...

In the early 1990s, a number of hospitals created rapid-response teams or medical-emergency teams to identify and intervene early in the care of clinically critical patients. The promise of these ...

This policy identifies the proactive and progressive actions a supervisor may take when a Professional Staff Member’s performance, attendance, or behavior is unsatisfactory (e.g., does not meet the ...